See how we solve real claims challenges

Business problem

A major coastal storm created a surge of complex flood claims exceeding the carrier's in-house adjusting capacity and strict NFIP guidelines.

Approach

Deploy NFIP-certified adjusters immediately, utilize the Swarnasky Technologies platform for real-time tracking, and run all estimates through a multi-point quality audit.

Solution

A coordinated flood adjusting model combining certified field adjusters, estimate auditing, and compliance checks.

Intended outcome

Designed to process high-volume flood claims with zero compliance errors and reduce claim cycle times by 30%.

Business problem

A regional hail storm resulted in thousands of property damage claims overnight, straining carrier resources and delaying response times.

Approach

Activate a nationwide network of independent adjusters, deploy onsite inspection teams, and integrate digital estimate collaboration tools.

Solution

A rapid-deployment staffing model that scales field adjusters and desk examiners dynamically based on storm volume.

Intended outcome

Designed to enable initial customer contact within 24 hours of storm events and maintain service levels during peak volume.

Business problem

Property damage inspections suffer from inconsistent photo documentation, leading to estimate disputes and re-inspection costs.

Approach

Equip inspectors with standardized guidelines, use Swarnasky Technologies for photo uploads, and implement immediate review loops.

Solution

A technology-enabled field inspection workflow that captures structured damage evidence, measurements, and contextual photos.

Intended outcome

Designed to lower re-inspection rates and provide carriers with clear, auditable documentation for faster settlement.

Business problem

High-severity commercial property claims feature complex estimates with high variance and potential leakage in material/labor costs.

Approach

Establish a dedicated team of expert audit estimators, define rule-based compliance checks, and cross-reference local market pricing.

Solution

An independent estimate audit service that reviews large-loss commercial claims for policy compliance and price accuracy.

Intended outcome

Designed to identify billing errors, reduce claims leakage, and ensure transparent, market-differentiated pricing.

Business problem

Carriers and adjusters communicate through fragmented channels, causing status delays and manual follow-ups.

Approach

Build a unified portal that tracks adjuster licenses, active assignments, claim status, and performance metrics.

Solution

An end-to-end performance management platform connecting adjusters, examiners, and carrier managers in real time.

Intended outcome

Designed to provide total transparency into the claim lifecycle and automate routine updates for customer service teams.

Business problem

Sparsely populated geographic regions face long wait times for physical auto appraisals, slowing customer resolution.

Approach

Leverage mobile appraisal technology and deploy localized appraisers coordinated through centralized scheduling.

Solution

A hybrid physical-digital auto appraisal service that optimizes travel routes and utilizes desk reviews for standard claims.

Intended outcome

Designed to bring vehicle inspection turnarounds under 48 hours and improve policyholder satisfaction scores.